DATE LAST MODIFIED: November 23, 2020
RONDEL TAKES THE SECURITY OF YOUR PERSONAL INFORMATION VERY SERIOUSLY. RONDEL UTILIZES PRECAUTIONS TO GUARD CUSTOMER INFORMATION AND PERSONAL DATA.
This Website is operated by Charmed by LJB, LLC, the owner of the trademark “RONDEL” and other trademarks (the “Marks”). “Website” means the website located at www.rondeljewelry.com, any subsequent URL which may replace this Website, and all associated websites, URLs and micro sites. "You/your" means you as a user of the Website. “User” means all users of this Website. RONDEL offers this Website, including all information, tools and services available from this Website, to you conditioned upon your acceptance of all the terms, conditions, policies and notices stated here.
- Types of Information Collected
We will ask you for certain kinds of personal information to provide the services you request. This information may include, but is not limited to:
Email List - When you create an account with RONDEL, make a purchase, or otherwise visit the Website, you will be given the option to be added to the RONDEL email list. Whether or not you select this option, your personal information will never be shared with or sold to anyone. Subscriptions to the email list can be canceled at any time as described in the following paragraph.
Subscription Options- You will receive marketing emails from us only if you have asked to receive them. If you do not want to receive marketing emails from RONDEL you may click on the unsubscribe link at the bottom of any email communication sent by us.
Payment - You can shop at www.rondeljewelry.com with confidence. We have partnered with Shopify Payments [link to https://www.shopify.com/payment-gateways], to accept credit and debit card payments safely and securely for our customers. We also provide payment options through Paypal (link to https://www.paypal.com/us/smarthelp/home), ApplePay (https://support.apple.com/en-us/HT201469) and AfterPay (link to https://help.afterpay.com/hc/en-us/categories/360001002192-HELP-CENTER).
The Shopify Payments Gateway manages the complex routing of sensitive customer information through the electronic credit card processing networks. The company adheres to strict industry standards for payment processing, including:
128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.
Industry leading encryption hardware and software methods and security protocols to protect customer information.
Compliance with the Payment Card Industry Data Security Standard (PCI DSS).
Contact with the Concierge/Participation in Promotions/Sweepstakes or Surveys- If you contact RONDEL’s Concierge service or participate in one of RONDEL’s promotions, sweepstakes or user surveys, RONDEL may ask for additional information, such as your age, interests or product preferences.
- Use of Your Personal Information
RONDEL may use the personal information we collect to:
- complete your purchase transactions
- provide the services you request
- keep you informed about the status of your orders
- identify your product and service preferences, so we can notify you of new or additional products, services, and promotions that might be of interest to you
- notify you of product recalls or provide other information concerning products you have purchased
- improve RONDEL’s merchandise selections, customer service, and overall shopping experience
- communicate with you by email, postal mail, telephone, text message, or other means with your consent
- maintain the safety, stability and security of Website and services
- legal and regulatory requirements
- other purposes specifically disclosed at the time of collection
- Sharing Information with Third Parties
3.1 RONDEL does not share, sell or trade your personal information gathered online with any third parties, except with your consent, as described herein, or as outlined in promotional event details. RONDEL does not contribute to or participate in cooperative databases, which give other companies access to such personal information.
3.2 RONDEL may provide access to your personal information when legally required to do so, to cooperate with police investigations or other legal proceedings, to protect against misuse or unauthorized use of the Website, to limit RONDEL’s legal liability and protect RONDEL’s rights or to protect the rights, property or safety of visitors of this Website or the public.
3.3 RONDEL may also disclose your personal information to outside companies that help RONDEL bring you the products and services RONDEL offers. For example, RONDEL may work with third party service providers to: (a) manage a database of customer information; (b) assist RONDEL in distributing e-mails; (c) assist RONDEL with direct marketing and data collection; (d) provide RONDEL data storage and analysis; (e) provide fraud prevention; (f) provide customer service and (g) other services designed to assist RONDEL in maximizing your user experience and our ability to deliver to you the services you seek. RONDEL requires that these 3rd party service providers agree to keep all personal information shared with them confidential and secure and to only use any of your personal information to perform their obligations to RONDEL.
3.4 Certain third-party service providers, such as Shopify, payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. If you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
3.5 In addition, in the event that RONDEL goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personal information will likely be among the assets transferred. By using the Website, you consent to such transfer to an acquirer of or successor to our business. You will be notified via email and/or a notice on the Website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
- Non-Personally Identifiable Information
4.2 RONDEL may also use "pixel tags" which are tiny graphic images, on the Website. Pixel tags help RONDEL analyze users’ online behavior and measure the effectiveness of the Website and RONDEL’s advertising and marketing. RONDEL works with service providers that help RONDEL track, collect, and analyze this information. RONDEL may also use other analytical tools to evaluate Website performance through the use of aggregated data, which contains no personal information.
4.3 Pixel tags or other analytical tools that RONDEL may use on the Website may collect information about your visit, including the pages you view, the features you use, the links you click, and other actions you take in connection with the Website. This information may include your computer's Internet protocol (IP) address, your browser type, your operating system, date and time information, and other technical information about your computer or device type/model/manufacturer, operating system and unique device ID. RONDEL may also track certain information about the identity of other web sites you visited immediately before coming to the Website where that site directed you to RONDEL (referral). RONDEL does not otherwise track any information about your use of other websites.
4.4 Pixel tags, cookies and/or other analytical tools in RONDEL’s emails may be used to track your interactions with those messages, such as when you receive, open, or click a link in an email message from RONDEL.
4.5 RONDEL may also work with businesses that use tracking technologies to deliver advertisements on RONDEL’s behalf across the Internet. These companies may collect information about your visits to the Website and your interaction with our advertising and other communications..
4.6 RONDEL may combine the information collected through cookies, pixel tags and other analytical tools with other information RONDEL may have collected from you. This information may be used to improve our Website, to personalize your online experience, to help RONDEL deliver information to you, to determine the effectiveness of advertising, and for other internal business purposes.
4.7 Our Website does not presently respond to Do Not Track signals. RONDEL may engage in online behavioral advertising on third party websites, which is sometimes referred to as “retargeting”, and through this process information about the pages you visit on the Website is used to display ads for RONDEL products on third party websites. This information may identify your browser but does not disclose personal information.
- Your Security
5.1 RONDEL goes to great lengths to keep your personal information private and safe. RONDEL takes appropriate physical, electronic and administrative steps to maintain the security and accuracy of personal information collected, including limiting the number of people who have physical access to database servers, as well as employing electronic security systems and password protections that guard against unauthorized access. In addition, it is RONDEL’s policy to never send your credit card number via e-mail. Please note that e-mail is not encrypted and is not considered to be a secure means of transmitting credit card information.
5.2 To protect your personal information, we take all necessary and industry standard precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-128 encryption through Shopify Payments. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
5.3 Unfortunately, despite RONDEL’s best efforts, the transmission of data over the Internet cannot be guaranteed to be 100% secure. While RONDEL will use every reasonable means to ensure the security of information you transmit through the Website, RONDEL cannot guarantee that such information will not be intercepted by third parties. RONDEL will, however, prosecute any unauthorized or fraudulent transactions to the fullest extent permitted by law.
- Links to Other Websites
6.1 While visiting the Website, you may see links to websites operated by third parties or you may have come to the Website using a link found in another website. This does not mean that RONDEL endorses these websites or the goods or services they provide. RONDEL does not make any representations or warranties about any website that may be linked to or from the Website. Such other websites are independent from RONDEL, and RONDEL has no control over, or responsibility for, their information, products or activities.
- "Spoofing" And "Phishing"
A common Internet scam is known as "spoofing" or "phishing." This occurs when you receive an email from what appears to be a legitimate source requesting personal information from you. Please be aware that RONDEL will NEVER send you an email requesting you to verify credit card, bank information, or any other personal information. If you ever receive an email that appears to be from RONDEL requesting such information from you, DO NOT respond to it, and DO NOT click on any links appearing in the email. Instead, please forward the email to RONDEL at Concierge@RondelJewelry.com, as RONDEL will investigate instances of possible Internet fraud.
- Children and Privacy
The Website is not meant for children. By using this Website, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this Website.
- Your California Privacy Rights
California residents are entitled to ask RONDEL for a notice describing what categories of personal information, if any, are shared with third parties or corporate affiliates for those third parties or corporate affiliates' direct marketing purposes. That notice will identify the categories of information shared and will include a list of the third parties and affiliates with which it was shared, along with their names and addresses. If you are a California resident and would like a copy of this notice, please submit a request to the following address: 866 United Nations Plaza, Ste# 480, New York, NY 10017 Attn: Concierge via phone at 844-910-3522 or by email to Concierge@RondelJewelry.com. Please allow 30 days for a response.
- International Transfers
Our services are operated in the United States of America. If you are located in the European Union, Canada or elsewhere outside the United States, please be aware that personal information we collect will be transferred to and processed in the United States. By using the Website and our services, you fully understand and consent to this transfer, processing and storage of your personal in formation in the United States. If you are an individual in the European Economic Area (EEA), we collect and process personal information about you only where we have legal bases for doing so under applicable EU laws. The legal bases depend on the manner in which you use the Website. This means we collect and use your personal information only where:
We need it to provide you the Website, including to operate the Website, provide customer support and personalized features and to protect the safety and security of the Website;
It satisfies a legitimate interest (which is not overridden by your data protection interests), such as for research and development, to market and promote RONDEL and to protect our legal rights and interests;
You give us consent to do so for a specific purpose; or
We need to process your personal information to comply with a legal obligation.
If you have consented to our use of personal information for a specific purpose, you have the right to change your mind at any time, but this will not affect any processing that has already taken place. Where we are using your personal information because we or a third party (e.g. your employer) have a legitimate interest to do so, you have the right to object to that use though, in some cases, this may mean no longer using the Website.
By using the Website you understand that your personal information may be transferred to countries outside of your country of residence, including the United States, which may have data protection rules that are different from those of your country. In certain circumstances, courts, law enforcement agencies, regulatory agencies or security authorities in those other countries may be entitled to access your personal information.
RONDEL utilizes Shopify for its website presence, data management and order processing and therefore depends on their industry standard GDPR practices to maintain data, banking and personal data integrity.
- Disclosure for Legal Purposes
You hereby authorize RONDEL to disclose any of your personal information pursuant to judicial and administrative proceedings, and in connection with law enforcement activities and as otherwise may be permitted by law, to law enforcement or government agencies if RONDEL believes the disclosure is necessary or appropriate. You also authorize RONDEL to disclose information if RONDEL believes the disclosure is necessary or appropriate in the event of an investigation of improper or illegal conduct in connection with the Website, such as fraud, misrepresentation, intellectual property infringement, or other activity that may put RONDEL at risk for liability.
- Notification Procedures.
- Non-Confidential Information
Except for information necessary to place an order, RONDEL does not want you to send to us any confidential or proprietary information through email or otherwise. Any information, materials, suggestions, ideas or comments sent to RONDEL will be considered non-confidential, and by submitting the same, you are giving RONDEL the absolute right to use, modify, reproduce, transmit, display and distribute the information for any purpose whatsoever, with no payment or other compensation to you. However, RONDEL will not use your name unless RONDEL is required by law to identify the source of the materials, information, suggestions, ideas or comments, or unless RONDEL first obtains your permission.
- Governing Law and Forum
- Retention Period/Control of Your Personal Information
We retain personal information for as long as needed or permitted in light of the purpose(s) for which it was obtained and consistent with applicable law. The criteria used to determine our retention periods include:
The length of time we have an ongoing relationship with you and provide our services to you (for example, for as long as you have an account with us or keep using the services); The length of time we have an ongoing relationship with you as our customer; Whether there is a legal obligation to which we are subject (for example, certain laws require us to keep records of your transactions or communications for a certain period of time before we can delete them).
You may also request at any time to access or update your personal information, or that we delete any of your personal information stored by us, by contacting us at concierge@RondelJewelry.com. Following any such request, we will take all reasonable steps to provide, modify or delete your personal information as soon as is practicable, but some information may remain in archived/backup copies for our records or as otherwise required by law. Where you have consented to our use of your personal information, you may withdraw that consent at any time and opt-out to further use by contacting concierge@RondelJewelry.com.